David Smith was driving passengers along Alma Road, Bournemouth, when a motorist jumped a red light and collided with the vehicle. The bus was driven off the road and smashed into the front of a corner shop.
The damage to the bus and building were extensive and emergency vehicles were called to the scene of the accident to find the front of the bus embedded in the front of the shop.
David was badly injured in the collision and was taken by ambulance to hospital. He sustained severe bruising including to his head and left leg. The swelling to his leg was so bad he was in line for surgery to release a build-up of fluid.
After the accident he contacted Thompsons who went on to secure compensation for him.
He said: “The injuries I sustained were very painful and, even now, a year later, I have still not fully recovered from all of them.
“I would not have known how to begin to make a claim for my injuries had it not been for the free and independent legal advice I received from Thompsons. I would have been on my own taking on the insurers for an accident caused by a reckless driver.”