Call us:  0800 0 224 224

Our claims services

Contact us today

Call us free on

0800 0 224 224

Email us at

enquiries@thompsons.law

Contact one of our offices

Find your local office

Medical Product Liability Claims

If you've suffered because of a defective or unsafe medical device or implant, we have specialists who can help you claim compensation.

Start a Claim

Product Liability Claims

Despite products undergoing rigorous testing before being considered safe for public use, sometimes faulty products can slip through the net. Faulty products can cause someone a serious injury, leave patients with scarring or make a pre-existing condition worse.

If you or a loved one have been harmed as a result of a faulty product, you may be entitled to make a product liability claim.

How can Thompsons' defective medical device lawyers help?

Our specialists have helped many people who have been injured after receiving defective and ill-fitting medical products. These products include pharmaceuticals; bio-mechanical devices, such as artificial joints; metal-on-metal implants; and even orthopaedic aids, such as wheelchairs and bath lifts.

If you or a loved one have been harmed as a result of receive a faulty or ill-fitting product, our defective medical device lawyers will work with you to ensure you are financially compensated for any loss of earnings. If necessary, we will signpost you to specialist rehabilitative services to aid your recovery.

Talk to Us

Are you, or is a member of your family, a current or retired member of a trade union?



Time limits apply to bringing personal injury claims, to find out more read our guide here

Please read our privacy policy here.

Bonita's Story

Our client, Bonita Barrett, is one of a group of 40 women bringing a claim against Johnson & Johnson about its mesh products.

Our product liability solicitors

We understand how devastating it can be if you or a loved one have been harmed as a result of a faulty product. If you’re ready to talk about your case, one of our product liability lawyers would be happy to help.

Call us on 0800 022 4224
Estelle Cockayne

Estelle Cockayne

Medical Negligence Lawyer

Estelle has 17 years of experience dealing with medical negligence claims.

Read more

Lisa Doherty

Lisa Doherty

Senior Clinical Negligence and Serious Injury Lawyer

Lisa has over 16 years’ experience.

Read more

 Gemma Mitten

Gemma Mitten

Medical Negligence Lawyer

Gemma Mitten is a highly-skilled clinical negligence lawyer,

Read more

Jyothi Parekh

Jyothi Parekh

Medical Negligence Lawyer

Jyothi is a medical negligence solicitor based in Thompsons’ London office.

Read more

Sabeena Pirooz

Sabeena Pirooz

Medical Negligence Lawyer

Sabeena brings over seventeen years of versatile legal experience to her role.

Read more

Alexandra Scott

Alexandra Scott

Medical Negligence Lawyer

Alexandra, who has only ever acted for claimants, qualified as a solicitor in 2011, having worked in a paralegal capacity from 2004.

Read more

Frequently asked questions about making a product liability claim

If you suspect that you have a medical product that is defective or has been recalled, contact your doctor to discuss your concerns and any necessary treatment. If you have been injured or are suffering because of a defective product, call Thompsons to discuss making a product liability claim.

If a medical product has failed to provide an appropriate level of safety and caused you harm, you may be able to make a claim. A product liability claim can be made against the manufacturer of the faulty medical product or the organisation that provided and installed the product. Product liability claims are complicated and only a few group actions in the UK under the Consumer Protection Act have ever been successful.

The compensation you will receive from a faulty medical product claim depends on the severity of your injuries and the impact the defected product has had on your lifestyle. As with all medical negligence claims, we will ensure your compensation covers your injury and the suffering caused by the faulty product, as well as any loss of earnings and medical expenses incurred since the product was inserted.

You have three years from the date the defected medical product was inserted, or from when you first believed your suffering was caused by the product, to make a medical product liability claim. There are exceptions to the rule. There is a long-stop limitation rule under the Consumer Protection Act of 10 years from the date the product was first manufactured. If the product is older than this, even if it is within the three years’ limit, you cannot make a claim. We recommend you get in touch with our lawyers as soon as possible.

Our defective medical device lawyers will work with you to prove:

  • Your injury and suffering is a result of the faulty product
  • The product was defective in manufacture or design
  • You were using the product as it was intended.

If you have been injured as a result of a defective medical product, contact us to start a faulty medical product claim. Our experienced team will provide legal advice and support to get you the compensation you deserve.

Call us on 0800 0 224 224 to discuss your case, or complete our online claim form to start a claim.

Patient Recall Factsheet

If you have received a patient recall letter from the NHS, we have set out answers to some of the questions you might have.

Find out more

NHS Mesh Compensation

As one of the UK’s leading clinical negligence law firms, Thompsons has long supported the brave campaigners who have worked tirelessly to bring an end to mesh implants in the UK.

Find out more
A photo of our medical negligence client Avril Bleaken at home

Time Limits For Medical Negligence Claims

For most medical negligence claims, there's a time limit of three years to bring legal action, but there are some exceptions. Read our guide to learn more.

Find out more